Terms of Service

These Terms govern the use of Babooma: the website, the web app, the API and the shop modules (the "Service"). By creating an account you accept them.

1. The Service

Babooma turns your product information (a product link, photos, texts) into short videos with an AI presenter, voice and captions, and a text for publishing.

2. Who provides it

The Service is provided by Dowell LLC, Florida, USA ("we"). Payments are processed by Stripe. Contact: [email protected].

3. Your account and your content

• You must be 18 or older, give correct information and keep your sign-in secure. The workspace owner manages members and payments.
• You keep all rights to what you upload and confirm you may use it. You are responsible for the facts about your product (price, specifications, claims). Review every video before you publish it.
• You may create a presenter from a photo of a real person only if it is you or you have that person's written consent: see Likeness Consent. Photos of children and public figures are not accepted.
• Follow the Acceptable Use Policy.

4. Credits and payment

• The Service is paid with credits: one credit is one video. Prices are shown in the app at checkout.
• Package credits are valid for 12 months, promo credits for 30 days. We remind you before they expire.
• A credit is reserved when you start a video and spent when the video is ready. If generation fails on our side, the credit returns automatically.
• Credits are not money and cannot be exchanged or moved to another workspace.
• By starting a video you ask us to perform the service immediately; for credits already used the right of withdrawal ends. Refunds: Refund Policy.
• Card payments are processed by a payment provider; we do not store card details. Companies may pay by invoice.

5. Referral program

• A workspace that has paid for at least one package gets a referral link in the app (Invite).
• A new customer who signs up within 60 days after following your link, or enters your code before their first purchase, is linked to you. The first link counts; it cannot be changed after the first purchase.
• For 12 months after their sign-up you receive bonus credits equal to 20% of the credits they buy. Bonuses are added 14 days after each payment; fractions add up on your balance. A refunded purchase gives no bonus, and a bonus already added is taken back as far as it is unused. Bonus credits are valid for 12 months and are not paid out.
• The new customer gets +1 video with their first paid purchase.
• No bonuses for purchases paid only with a promo code, for self-referrals (the same people, company, card or network) or fake accounts. Above 20 bonuses in 30 days we check them by hand.
• We may change the program with 30 days' notice; bonuses already added stay valid.

6. AI labelling

Videos with an AI presenter carry a visible label and AI metadata. Do not remove them where labelling is required (including the EU) and use the platform's AI-content label when you publish.

7. Rights to the result

You may use your videos for any lawful purpose, including commercially. AI-generated material may not be protected by copyright everywhere, and similar results may be made for others. We show your videos as examples only with your permission.

8. Liability

The Service is provided "as is". As far as the law allows, our liability is limited to what you paid us in the last 12 months, and we are not liable for indirect losses or for content you published without review. Your mandatory consumer rights are not affected.

9. Closing, changes, disputes

You can delete your account at any time in the app. We may suspend an account for serious or repeated breaches. We announce material changes to these Terms by email 30 days in advance. Florida law applies; consumers keep the protection of the law of their country. Please write to [email protected] first — most issues are solved there.